In this video, you will see some of the commonly used reports by I&O.

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Hello. My name is Felcy, and in this video, I will show you how can you use Apptio reports to review and manage the total development and run costs of your applications and services.

First, log in to your Apptio domain using the credentials provided to you.

In the Service Costing page, you can see all the auto-generated reports available in Apptio Cost Transparency. Your dashboard may look slightly different, but the information you can glean from the reports is the same.

Some of the most commonly used reports by I&O can be found in these report collections.

As part of Infrastructure & Operations, you are expected to manage some or all of these tasks, and even more. With the help of Apptio reports, you can access the data needed to make informed investment decisions as well as show the risk of not investing, and also be ready with all the data required during your monthly reviews.

In this video, I will show you where you can find the data needed to accomplish some of these tasks.

To manage your IT Resource Towers, you may need answers to questions like:

• Is volume driving our costs?
• How can we communicate IT costs in terms of purpose that the business understands?
• How are we performing against unit cost targets?

You can find the required data in the Labor report collection.

Click Labor.

Go to IT Towers.

Click Details.

The table shows the values for YTD by default. Click Current Month to the see the values for this month.

If you look at the cost and budget for each IT Tower, you can see most of the IT Towers are exceeding their budget for the current month.

Click any sub tower to see more details. For example, click Mainframe.

You can see that the quantity varies throughout the year, although not by a huge margin. But if you look at the average unit cost, it is not increasing or decreasing with increase or decrease in quantity. The changes in cost seem to have no link with the changes in quantity.

Now if you compare the change in cost with the change in unit cost, the unit cost is not necessarily going up when your cost is going up. So your cost may be increasing probably because of an increase in the number of users.

Use the browser's back button to go back.

If you scroll down, you can see the IT Tower costs by purpose here. For example, you are spending 33.7% for delivering business capabilities and 3.6% for protecting your systems and intellectual properties.

Scroll up to the Details table, and click an IT Tower name, for example, Compute. Go to Quantity & Unit Cost. You can see here that the sub tower Mainframe has a negative variance. Its average unit cost is more than its monthly target. The unit cost for other sub towers are within the target.

Click the back button.

Click the home icon.

To know your infrastructure spend, you need to know how much are you spending on data centers, storage, servers, etc.

Click Infrastructure & Cloud to see these data.

In this page, you can see a summary of server, storage, and public cloud TCO, and YTD cost summary by data center and severity. You can click the server, storage, and public cloud sections to open detailed reports on the same. You can also use the tabs on top.

Click Server TCO.

Here you can see the spend by cost pool, the trend of server count and cost per server over the last year, and server spend by profile, OS, and environment. You can use these slicers to filter the report. For example, click Private Cloud under Virtualization Profile, and the report will be filtered accordingly.

You can see the number of servers for Private Cloud in the KPIs, here.

Go to Storage TCO to see the details of the storage costs.

Go to Summary, and scroll down to YTD Cost Summary by Data Center. Here you can see the total cost and cost per square foot for the data centers. Click any data center to drill down to more details. You can see the trend of cost per square foot and per kW for the San Francisco data center.

Click Close.

Click the home icon.

To manage your application total cost of ownership, you might want to see which business units are the biggest consumers for an application, what is the average application cost per user, who can give you more information regarding the costs of an application, and so on.

Most of these data can be found in the Applications report collection.

Click Applications.

Go to Users.

Here you can see that Oracle CRM has the highest average cost per user. You can see trend of the average monthly cost per user here.

Click an application to drill into more details. Go to Business Unit Consumption. You can see that your app spend for Mfg & Distribution is the highest. This chart shows you the trend of the BU costs.

Click Close.

Click Application List.

This page shows you the complete list of applications used in your organization, the owners, the dev and run costs, and the cost per user of each application. You can add more details to the table using these column pickers. For example, click Application Type to add that column to the table.

You can use the search field to search for a particular application. Click the application name to drill into more details.

The Application Summary page gives you an overview of the application – the application owners, application type, its investment objective, and the run and dev cost trend for the application.

Go to Labor Detail.

Here you can see the internal and external labor spend. In the table, you can see the headcount for each position and what percent of that headcount is internal/external.

Click the home icon.

You can use the TBM Review report collection to summarize what you have learned from the individual reports. These also make it easy to share your findings during the business reviews.

Click TBM Review.

Scroll down to the Public Cloud section. You can see the YTD cost for your public cloud services here. You can see the spend by service category and by consumer in the chart here.

Click ATUM Dashboard.

You can see the YTD costs for data centers, servers, and storage in the Infrastructure Summary section. The chart shows the OpEx for each IT Tower, broken down by Cost Pools.

Click Infrastructure Summary if you need to go to the Infrastructure & Cloud Summary report from here.

In this course, you saw some of the commonly used reports by I&O.