Profile

Mark Hickok

Contact Details

Bio

Accomplished, talented and results-driven IT professional with expertise in IT Operations, IT Finance and Project Management.

Competencies:
- IT Infrastructure and Operations Management (Global)
- SAP ERP Operations
- Financial Analysis & Planning
- Forecasting
- Financial Reporting
- Budgeting
- Cost Center Management
- Capital Funds Management (Multi-Million Dollar Level)
- IT Rate and Recovery analysis and tracking
- Internal Controls
- Sarbanes-Oxley (SOX)
- Project Management and Control
- Staff Management
- Process Improvement
- Change Management
- Customer Service
- End-User Management
- Vendor Management
- SAP
- Hyperion Essbase
- Aptare Capacity Management
- Integration Testing
- Complex Business Process
- LRS VPSx Printer Management
- IBM-FileNet Document Imaging
- Enterprise Content Management
- Document Capture
- Web-based scanning
- IBM InfoSphere Information Server Suite
- IBM StoredIQ
- IBM StoredIQ for Legal