Managed File Transfer

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  • 1.  SFG Performance Tuning Advise Required

    Posted Tue March 09, 2021 03:51 PM
    Hi all,

    A business partner is implementing Sterling File Gateway for a bank in Thailand. The bank performed a load test on myFileGateway by simulating 110 concurrent users that will login, upload file (50KB) and logout. The server was sized to handled 274 concurrency with a throughput of 2.5MB/s and was load tested successfully. However, for myFileGateway, the pages take a long time to load.

    The customer is running on 2-2-2 (PRD) and 2-2-2 (HA) configuration and using MS SQL Server.

    We have gone through all the performance tuning guide.
    Please advise:
    a) Is a SLA of 3s per page load achievable?
    b) Please advise if there is anything else we can try to improve the performance.

    Thank you.



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    TIONG GHEE TAN
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    #DataExchange
    #filetransfer


  • 2.  RE: SFG Performance Tuning Advise Required

    Posted Wed March 10, 2021 07:39 AM
    Hi Tiong Ghee Tan,

    Is it myfilegateway 1.0 or myfilegateway 2.0?

    Kishore

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    KALYAN PAVAN KISHORE CHAKRAVARTHULA
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  • 3.  RE: SFG Performance Tuning Advise Required

    Posted Wed March 10, 2021 08:48 AM
    Hi Kishore,

    It is myFileGateway 1.0.

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    TIONG GHEE TAN
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  • 4.  RE: SFG Performance Tuning Advise Required

    Posted Wed March 10, 2021 11:40 AM
    Hi Tiong Ghee Tan,

    Not sure how you deployed myfilegateway. So, probably, you can start the tuning as below
    - deploy myfilegateway 1.0 on a different http server adapter other than the base port
    - use adapter container and tune
    - tune perimeter server if used
    - tune ssp if used
    - verify the network latency
    - verify the performance of the infrastructure that runs the sterling components (PS, SSP, SFG, MSSQL)

    You can start with these changes/checks. 

    Kishore

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    KALYAN PAVAN KISHORE CHAKRAVARTHULA
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  • 5.  RE: SFG Performance Tuning Advise Required

    Posted Wed March 10, 2021 08:05 PM
    Hi Kishore,

    Thank you for the advise. We will try it out.

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    TIONG GHEE TAN
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