Order Management & Fulfillment

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WEBINAR REPLAY: Business benefits and cost savings enabled by IBM Sterling Order Management featuring Forrester

  • 1.  WEBINAR REPLAY: Business benefits and cost savings enabled by IBM Sterling Order Management featuring Forrester

    Posted Thu February 20, 2020 05:25 AM
    Replay still available, if you happened to miss this very insightful webinar:
    Business Benefits and Cost Savings Enabled By IBM Sterling Order Management featuring Forrester

    In 2019, omnichannel efforts continue to be a digital business priority for retailers surveyed by Forrester. Yet many retailers have yet to put many basic omnichannel capabilities into place. The most important investment for any omnichannel program is to ensure that shoppers, store associates, and suppliers know which products are where in every store, and retailers surveyed have still collectively not achieved that vision. However, the top omnichannel investment in 2019 is order management systems, which promise to support both inventory accuracy and order routing. 53% of those surveyed look to invest in Order Management System (OMS) technology in 2019.

    According to a recent Forrester TEI study, retail organizations who deploy IBM Sterling Order Management can realize significant business benefits and cost savings. The study focuses on several IBM customers who replaced their legacy order management solutions with IBM Sterling Order Management System on SaaS (and on-premises) to deliver additional visibility and omnichannel fulfillment options for their customers.

    You will learn:

    • Forrester's methodology and key findings
    • The quantifiable benefits participants in the study achieved by deploying IBM Sterling Order Management, including increased profit and operational cost savings.
    • Other insights from the interviewees.


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    Juha Nevalainen
    Client Solutions Professional - Nordic
    +358-40-831-2198
    IBM Sterling
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  • 2.  RE: WEBINAR REPLAY: Business benefits and cost savings enabled by IBM Sterling Order Management featuring Forrester

    Posted Fri February 21, 2020 01:59 AM

    Full report available here as well.



    ------------------------------
    Juha Nevalainen
    Client Solutions Professional - Nordic
    +358-40-831-2198
    IBM Sterling
    ------------------------------