Data Protection Software

Expand all | Collapse all

TSMSERVER is getting down Daily

  • 1.  TSMSERVER is getting down Daily

    Posted Mon April 15, 2019 01:38 AM
    Hi All,

    I have TSM 7.1.7 loaded on Linux Box Version 7, I am seeing now all of sudden this is going down every day.

    I am getting below error on actlog.

    I have 2 TSM server on that site which is on replication and Protect stgpool is also configured not able to understand in the log where it's pointing . is there any bug reported on Linux.

    04/15/2019 07:49:13 ANR9999D_1019972953 SdSetGlobalListContainerNeedsRefresh(-
    sdcntr.c:4982) Thread<98>: Invalid parameter(s): 0.
    04/15/2019 07:49:13 ANR9999D Thread<98> issued message 9999 from:
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x00000001064345 OutDiagToCons
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x0000000106757c outDiagfExt
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x00000000cba920
    SdSetGlobalListContainerNeedsRefresh
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x00000000ce1e16
    SdChunkDelWorkerThread
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x00000001096b75 PcConsumerThread
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x0000000111aed2 StartThread
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x007f13a3e0bdd5 *UNKNOWN*
    04/15/2019 07:49:13 ANR9999D Thread<98> 0x007f139ffb2b3d *UNKNOWN*
    04/15/2019 07:49:43 ANR9999D_1019972953 SdSetGlobalListContainerNeedsRefresh(-
    sdcntr.c:4982) Thread<99>: Invalid parameter(s): 0.
    04/15/2019 07:49:43 ANR9999D Thread<99> issued message 9999 from:
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x00000001064345 OutDiagToCons
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x0000000106757c outDiagfExt
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x00000000cba920
    SdSetGlobalListContainerNeedsRefresh
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x00000000ce1e16
    SdChunkDelWorkerThread
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x00000001096b75 PcConsumerThread
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x0000000111aed2 StartThread
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x007f13a3e0bdd5 *UNKNOWN*
    04/15/2019 07:49:43 ANR9999D Thread<99> 0x007f139ffb2b3d *UNKNOWN*

    ------------------------------
    Prem Singh

    ------------------------------


  • 2.  RE: TSMSERVER is getting down Daily

    Posted Tue April 16, 2019 04:14 PM
    It looks like you need to upgrade to 7.1.9.0

    IBM IT23030: CONTAINER POOL SPACE NOT FREEING AS EXPECTED, ANR9999D_1019972953 INVALID PARAMETER(S): 0 SEEN IN ACTLOG
    https://www-01.ibm.com/support/docview.wss?uid=swg1IT23030


    ------------------------------
    Brenda Collins
    Sr. Principal Storage Admin
    Medtronic
    Moundsview MN
    ------------------------------



  • 3.  RE: TSMSERVER is getting down Daily

    Posted Tue April 16, 2019 11:42 PM
    Hi Brenda,

    Thank you for the link i checked that link but problem is I don't have PP site access to download the package and update the same, Commercial from one NTT to Another NTT is in process and and I have to update both, we have 7.1.7 in 2 server which is replicating to each other but one is on AIX where I don't have any issue so far. 

    --
    Regards
    Prem