Primary Storage

Expand all | Collapse all

Can I control whether IBM Support can collect support logs in IBM Storage Insights?

  • 1.  Can I control whether IBM Support can collect support logs in IBM Storage Insights?

    Posted Fri October 30, 2020 11:04 AM
    Here is a video that shows you how to set permissions for Support Log Collection. It specifically mentions that by allowing this,IBM Support does not need prior approval to collect support data while troubleshooting a ticket:  https://www.youtube.com/watch?v=3hbqLpIq7Z8

    ------------------------------
    Bob Graczyk
    Technical writer/Social media advocate
    IBM
    ------------------------------

    #StorageManagementandReporting
    #PrimaryStorage
    #Storage