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Amy Burt

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Posted By Amy Burt Thu June 18, 2020 10:10 AM
Found In Egroup: IBM Security MaaS360
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​Hi, All - you have to log in to the Apple Business Manager site. It'll have a pop up for the Terms & Conditions there that have to be accepted. ------------------------------ Amy Burt ------------------------------
Posted By Amy Burt Mon January 27, 2020 11:32 AM
Found In Egroup: IBM Security MaaS360
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If the phone is also registered to Samsung KNOX – will it try to force MaaS360 setup in this scenario?
Posted By Amy Burt Mon January 27, 2020 09:41 AM
Found In Egroup: IBM Security MaaS360
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That's good to hear – in cases where the device is stolen, I don't like that the person could reboot the phone and still get through to use the phone. I'm assuming the phone would still register in to MaaS360 as a new device? Amy Burt Mobile Device Coordinator O. 660.890.8225 210 Business ...
Posted By Amy Burt Wed January 15, 2020 04:56 PM
Found In Egroup: IBM Security MaaS360
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​The iPhone 8 from today is serial FFMZV85NJC6D. Profile status showing pushed. Just tried a used device - right after I put in my credentials at Remote Management, I get "The configuration for your iPhone could not be downloaded from Compass Helath, Inc. Invalid Profile" - this is the message ...
Posted By Amy Burt Wed January 15, 2020 04:26 PM
Found In Egroup: IBM Security MaaS360
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I'm seeing this problem on my iPhones with the newer iOS - with or without using Quick Start or restoring from a backup. Not necessarily just iPhone 11 - have some 7 and 8's doing the same thing. Getting "profile installation failed". Just had a brand new iPhone 8 delivered yesterday - she used Manual ...
Posted By Amy Burt Fri November 22, 2019 09:24 AM
Found In Egroup: IBM Security MaaS360
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I'm still learning as well... but I believe that's expected when using Device Owner. If MDM is removed, the device factory resets. Profile Owner mode will let you remove the MDM.​ ------------------------------ Amy Burt ------------------------------