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Michael Hogeling

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RE: Teamviewer

Posted By Michael Hogeling Wed June 23, 2021 11:20 AM
Found In Egroup: IBM Security MaaS360 \ view thread
We have purchased the license direct through TeamViewer but then we locate to our services on the MaaS portal and enable and link Remote Support. Once this link is created and the quick support + addons are downloaded onto the devices we can then perform unattended access on some devices. But as I ...

Laptop Device Management

Posted By Michael Hogeling Tue June 22, 2021 04:16 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Good Afternoon, We have a customer asking about the possibility of managing custom wallpapers for the laptops on the account. This cannot currently be done in the policy and I am just wondering if there is any way around this or if a future implementation of this feature is being worked on, Kind ...

Teamviewer

Posted By Michael Hogeling Wed June 16, 2021 05:08 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Good Morning. We have been having ongoing issues with the remote viewer, I was previously using Teamviewer and recently tried the IBM Remote Viewer feature but I have seen this is View Mode only on none Samsung devices (I cannot even get view mode to work) TeamViewer had to be taken off as we ...

RE: Software and Firmware Updates

Posted By Michael Hogeling Wed June 16, 2021 04:59 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi Eamonn, Thank you for the information, So currently we do not have the MaaS360 MDM For Android app distributed as we thought it would auto update as a default feature. From what I have read adding this as a distributed app with install and update automatically on will increase the stability ...

BYOD Conflict

Posted By Michael Hogeling Tue June 15, 2021 04:14 AM
Found In Egroup: IBM Security MaaS360 \ view thread
BYOD offering, we are looking at the G-Suite MDM enabled Google accounts to lock down a personal device. We have found that if we place Google Services app. (work space) against the account, it will no longer load on a device with Maas360. It will not sync. if it is already loaded and then the ...

Software and Firmware Updates

Posted By Michael Hogeling Mon June 14, 2021 09:36 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Good Afternoon, We have encountered issues across our board of customers with the Software and Firmware updates, we find that devices do not automatically download and install firmware updates regardless of what we set. Also we have similar issues with software, mainly MaaS360 it is very common ...

RE: Scaling

Posted By Michael Hogeling Mon June 14, 2021 09:33 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Perfect! Thank you for your response it is appreciated, Kind Regards. ------------------------------ Michael Hogeling ------------------------------

Scaling

Posted By Michael Hogeling Thu June 10, 2021 10:43 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Good Afternoon, I have had a question from our largest customer about how scalable MaaS360 is, They are planning expansion to 20,000 over the next two years and want confidence that MaaS360 can handle this, they have already heard all about how MaaS360. I am asking for the number of devices in ...

RE: Bulk Enrollment on Android Enterprise

Posted By Michael Hogeling Thu June 03, 2021 06:44 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Good Morning All, Thank you for all your responses and sorry for the delay, I have been busy enrolling more devices. The devices tripping over does not seem to be network based as far as I can tell, we have three separate networks. Even having 1 device connected on each network will trip if we ...

Bulk Enrollment on Android Enterprise

Posted By Michael Hogeling Thu May 13, 2021 10:33 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi has anybody else got the issue where bulk enrolment is majorly stunted due to getting device enrolment errors whilst enrolling multiple devices along with the issue that once they install the app installations takes forever regardless of download speeds. I was just wondering how you setup your ...