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Andy Flatman

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1 to 20 of 34 total

RE: Apple has done it again. App updates not working

Posted By Andy Flatman Thu April 11, 2024 04:04 AM
Found In Egroup: IBM Security MaaS360 \ view thread
I've just checked here (in UK). Refreshed an iOS VPP app and it updated in the portal OK. ------------------------------ Andy Flatman ------------------------------

RE: Can't add Android app

Posted By Andy Flatman Wed March 20, 2024 05:04 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi again Eamonn, I've just updated my PC to the latest Windows 11 build and it's working again. Kind Regards Andy ------------------------------ Andy Flatman ------------------------------

RE: Can't add Android app

Posted By Andy Flatman Wed March 20, 2024 04:57 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Thanks Eamonn. ------------------------------ Andy Flatman ------------------------------

RE: Can't add Android app

Posted By Andy Flatman Wed March 20, 2024 04:24 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi Eamonn, I tried deleting the cache and cookies, using a different PC and browser as suggested and it's still coming up with the error. I tried raising a ticket with O2 helpdesk but they haven't got back to me. Kind Regards Andy ------------------------------ Andy Flatman --------- ...

Can't add Android app

Posted By Andy Flatman Tue March 19, 2024 08:51 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi, When I try and add a new app from Google play store to the app catalogue, the following error is displayed. It was working last week. Any ideas please? Thanks - Andy. ------------------------------ Andy Flatman ------------------------------

RE: Cannot install Apps

Posted By Andy Flatman Thu October 05, 2023 07:46 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Answering myself.... The apps finally started installing over an hour after the phone had been set-up. On good Wi-Fi connectivity. Why would it take this long? ------------------------------ Andy Flatman ------------------------------

Cannot install Apps

Posted By Andy Flatman Wed October 04, 2023 09:24 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi, We seem to have an issue deploying MaaS on one particular model of mobile. (Samsung A21S) Start setup by scanning our normal QR code. User is in the correct group for App download. MaaS installs fine. No Apps are installed. Go into the App Catalogue (on mobile). ...

RE: Apps using WiFi Only

Posted By Andy Flatman Tue February 14, 2023 02:57 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Thanks Eamonn - I'll look into this. ------------------------------ Andy Flatman ------------------------------

Apps using WiFi Only

Posted By Andy Flatman Fri February 10, 2023 02:56 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Is it possible to configure an app (Android) to only work using WiFi rather than mobile data? For example. If we wanted to allow staff to use Spotify but only while connected to WiFi ? Not sure if this is even possible. Our devices are 'Device Owner' fully managed. Thanks Andy ...

RE: Uploading new APK

Posted By Andy Flatman Fri April 08, 2022 05:49 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Thanks Eamonn, This looks excellent. I will go through this on Tuesday next week and let you have any feedback. Kind Regards Andy ------------------------------ Andy Flatman ------------------------------

RE: Uploading new APK

Posted By Andy Flatman Thu April 07, 2022 05:32 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi Eamonn, Thanks for this, Really good article - I'll go down the 'private app for android enterprise'. Could you point me to the work around for the two instances please as I don't seem to be able to find that? When I try and upload the private app / APK I get the message: Upload a new APK ...

Uploading new APK

Posted By Andy Flatman Wed April 06, 2022 05:41 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi, We have an app that was added from the Google play store. Distributed to a select group of mobiles. The App developer has a new version that he needs us to use, but it's not ready for the play store, so he needs us to upload it, test and then deploy. I thought I could just use the App, ...

RE: Mobile Data Limit

Posted By Andy Flatman Tue January 26, 2021 09:09 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi David, Thanks for that. I do have the expenses monitoring setup but under expenses plan, Action - I only seem to have "Change Policy" - I don't see a "Change Plan" option. Am I missing something? Thanks Andy ------------------------------ Andy Flatman ----------------------------- ...

RE: Mobile Data Limit

Posted By Andy Flatman Tue January 26, 2021 04:05 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi David, I currently go into the settings on each mobile phone and set the data cap/warning. As far as I understand the expense plan doesn't actually block data use when the users exceeds their data cap? Unless I am missing something? Kind Regards Andy ------------------------------ Andy ...

Mobile Data Limit

Posted By Andy Flatman Fri January 22, 2021 04:26 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi, Is it possible to set a mobile data limit using Android Enterprise on a Company owned device please? Currently I have to do this on each mobile that we deploy. Thanks Andy ------------------------------ Andy Flatman ------------------------------

Data Cap

Posted By Andy Flatman Fri December 04, 2020 06:53 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi, Using Android Enterprise Policy, Is it possible to set the mobile data cap? Currently we have to set these manually for each mobile phone. Thanks Andy ------------------------------ Andy Flatman ------------------------------

RE: Samsung Devices

Posted By Andy Flatman Thu November 26, 2020 04:41 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi Mohanraj, I was enrolling using the manual MaaS360 QR Code, I switched to the method you list above and now this works perfectly. All the system apps are installed but I can still block certain apps in the Android Enterprise policy. This is exactly what I want. Thanks for everyone's help. ...

RE: Samsung Devices

Posted By Andy Flatman Tue November 10, 2020 05:48 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Thanks Eamonn - Will give that a go. ------------------------------ Andy Flatman ------------------------------

RE: Samsung Devices

Posted By Andy Flatman Thu October 29, 2020 05:16 AM
Found In Egroup: IBM Security MaaS360 \ view thread
Hi Eamonn, Thanks for the info. I already have the Android Enterprise, App Compliance section configured in the policy. This is where I've whitelisted the Samsung Apps where I already know the AppID. The option for (google) system apps is ticked. We aren't a user of the KNOX enrolment programme ...

RE: Samsung Devices

Posted By Andy Flatman Tue October 27, 2020 08:24 AM
Found In Egroup: IBM Security MaaS360 \ view thread
And just to add something. I deployed a new Samsung A21s last week and now the user tells me they have no 'Sound' option in the settings app so can't change their ringtone. Please can someone help me with what's going on here? Kind regards Andy ------------------------------ Andy Flatman ...