IBM Security MaaS360

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  • 1.  iOS homescreen configurtor and MaaS App Catalog app

    Posted Thu September 30, 2021 09:12 AM
    Hi, does anyone know if it is possible to decide where MaaS360 App Catalog should be placed with the iOS homescreen configurator? I do not find it as a regular app so expect this to be a web app


  • 2.  RE: iOS homescreen configurtor and MaaS App Catalog app

    Posted Fri October 01, 2021 07:58 AM
    Hi Kjell
    The App Catalog is installed as a set of functionality inside the MaaS360 app, rather than as a separate app in the Play Store. 
    I remember hearing that you could 'drag and drop' icons from inside the app so that you would have a direct access shortcut to specific features. 
    Can you test this for the Catalog and confirm please?

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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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  • 3.  RE: iOS homescreen configurtor and MaaS App Catalog app

    Posted Fri October 01, 2021 08:48 AM
    Hi, that's not the case. Our customer wants to decide where the app catalog app should be located on the iPad using home screen configurator.
    Or Alternatively
    Is it possible to remove the app catalog from the device? Or will the app catalog app come automatically to the device as long as you have apps,and web apps distributed to the devices from the MaaS360 console


  • 4.  RE: iOS homescreen configurtor and MaaS App Catalog app

    Posted Fri October 01, 2021 11:37 AM
    Hi Kjell
    Not sure if I've explained myself. The App Catalog on devices is a feature within an enrolled device that should appear by default and is not an 'app' as such where you can either choose to install and create shortcuts using portal App functionality. 
    As I said to my knowledge the local drag-and-drop is the only function you have available. 
    Best

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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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  • 5.  RE: iOS homescreen configurtor and MaaS App Catalog app

    IBM Champion
    Posted Thu January 13, 2022 10:39 AM
    Kjell,

    We have the same issue here. Since the App Catalog is a WebApp seen in the App Catalog, it doesnt have an ability to be moved to a specific spot. 

    Additionally, once you set a Home Screen Configuration, it will prevent the user from moving it as well! 

    Our customers here, prefer a standard layout, and the App Catalog has been a thorn in my side, for the same reasons I think you are asking.

    Bryan

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    Bryan Allebone
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  • 6.  RE: iOS homescreen configurtor and MaaS App Catalog app

    Posted Mon January 24, 2022 07:21 AM
    Hi,
    It's correct that on iOS the App Catalog is just a web app (or web clip). You can move the web apps that you're creating yourself around as you like in the home screen configuration template, so technically it shouldn't be that hard to add support for doing the same for the standard App Catalog web app.

    We've also had requests for using the home screen configuration as a template during setup, but not to block the users from modifying this layout to their personal preferences. I don't know if that's even possible (I suppose it's not), but if it was, I think the home screen configuration feature would be interesting to many more users and use cases.


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    Best Regards,

    Kjetil Holm
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  • 7.  RE: iOS homescreen configurtor and MaaS App Catalog app

    Posted Mon January 24, 2022 01:46 PM

    The current issue with having the app catalog manageable in the home screen layout is that the web app ID is different for every client, which makes it a bit more difficult to address.  The simple solution would be to build it as an actual app, however Apple has strict policies against allowing other "app stores" in their own app store, so they will not allow us to do this. 

    Development has this prioritized, we have some infrastructure overhaul projects going on this year, and I am confident they'll figure something out.  I don't know what a timeline for that looks like at this point however.

    In regards to apps not being moveable when the template is applied, this is expected behavior.  Setting a home screen template for a device disables the long press, which hinders deleting and moving apps from the home screen.   I'm not aware of any workarounds for that at this time as it's a limit of the MDM APIs.



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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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