IBM Security QRadar SOAR

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  • 1.  Resilient SaaS instance's IP Address

    Posted Wed July 29, 2020 08:25 AM

    Hi,
    Is the IP address of Resilient SaaS provided with static IP? Or is it changeable dynamically with DHCP?
    Please let me know if anyone knows.



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    YUSUKE TOYAMA
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  • 2.  RE: Resilient SaaS instance's IP Address

    Posted Thu July 30, 2020 05:27 AM
    The IP address of a SaaS instance is not set using DHCP, typically that's what you would use inside your corporate network.

    It is our policy to change IP addresses of our SaaS instances on occasion. Please review whether you have our IP addresses in use in any manner (whitelisting, etc.) and discontinue their use.  

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    BEN WILLIAMS
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  • 3.  RE: Resilient SaaS instance's IP Address

    Posted Thu July 30, 2020 05:44 AM
    Edited by YUSUKE TOYAMA Thu July 30, 2020 05:44 AM
    Hi Ben,
    Thank you for your comment.

    If IBM's policy changes the IP on occasion, I should permit the network ACL to access the Resilient SaaS instance's 65001 and 443 ports from my on-premise Integrated Server, but should this not be the IP address, but the hostname? (xxx.resilientsystems.com)

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    YUSUKE TOYAMA
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  • 4.  RE: Resilient SaaS instance's IP Address

    Posted Thu July 30, 2020 05:49 AM
    Hi Yusuke,

    That's correct. You would need to speak with your network team as they will know how your external facing network is configured.

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    BEN WILLIAMS
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