Is it possible to close a specific task through an action from the artifact associated with the incident?
for example:
The incident has a task called "check blocked user", also has a artifact type "User Accoun". Configure an automatic action for the artifact where you consult in a system, of third parties, if it is blocked and after this verification, I would like to be able to close the task "check blocked user".
It's possible? as?
Maybe from a script?
Thank you!
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Juan Cruz Del Col
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