IBM Security MaaS360

 View Only

  • 1.  Android Enterprise Issue

    Posted Tue November 20, 2018 02:02 AM
    Edited by Florian Groessl Tue November 20, 2018 05:51 AM
    Hi

    we do have android Enterprise configured in our System
    We use the version on admin.google.com only for android.

    the issue ist when a new user is deployed maas360 is creating the user on admin.google.com ( i also can enter the password twice)
    But then the the app stucks on configuring google account with an spinning weel


    ------------------------------
    Florian Groessl
    Leitung Technik
    Pitagora
    +43 512 5867 65
    ------------------------------


  • 2.  RE: Android Enterprise Issue

    Posted Tue November 20, 2018 05:34 AM
    Hi 
    i do have an update
    it seams to work with when i completly fillout the qr form

    when i do a empty one it is not working.


    ------------------------------
    Florian Groessl
    Leitung Technik
    Pitagora
    +43 512 5867 65
    ------------------------------

    Original Message


  • 3.  RE: Android Enterprise Issue

    Posted Wed November 21, 2018 08:45 AM
    Hello,

    Have you reached out to the MaaS360 support team to discuss this behavior (https://www.ibm.com/security/mobile/maas360/support)?

    If not, I can have someone contact you. It would be good to review logs to determine if there is an issue and how to address.

    ------------------------------
    John Nielsen
    ------------------------------

    Original Message