Hi Mitch
In addition to what Kjetil has given you I'd add a point.
The Precedence allows you to establish priority for conflict resolution where a device receives multiple assignments through groups etc.
If you click on the Precedence button (top of the page in the Policies page) you can reorder the priority and save the changes.
Please note testing policies should be put at top of list (assigned to fewer devices so won't impact unless you assign to all devices).
Let us know how you get on!
Best
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Eamonn O'Mahony
Technical Client Success Manager
IBM Security
Dublin, Ireland
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Original Message:
Sent: Fri January 22, 2021 11:48 AM
From: Mitch Lauer
Subject: Policy changes revert to previous policy assigned
After changing a policy on a specific iOS device, the dashboard shows the change but within a few minutes or the next sync the policy reverts to the previous one assigned prior to changing it. I have tried changing the default policy to the final policy needed but this does not resolve the issue.
Thanks,
Mitch Lauer
connecTel Wireless
159 Perry Highway, Suite 200
Pittsburgh, PA 15229
216-970-6981 | Cell
412-339-5775 | Help Desk
412-339-5765 | Direct Dial