IBM Security MaaS360

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  • 1.  Do We Have Any MaaS360 for iOS Guru/Expert/KnowsMoreThanMe

    Posted Thu February 11, 2021 05:19 PM
    I have been bumbling and stumbling along trying to manage 25 iPads using MaaS360 for iOS and am becoming quite frustrated with it. Is there a person or two or more that can help me with some issues? How about a user board or discussion group that has some expertise with it?

    Thanks

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    Phillip Slater
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  • 2.  RE: Do We Have Any MaaS360 for iOS Guru/Expert/KnowsMoreThanMe

    Posted Fri February 12, 2021 10:18 AM
    Edited by Tim Faulk Fri February 12, 2021 10:18 AM
    Hi Phillip

    Managing devices is a broad topic.  What are you trying to accomplish?  What issues are you hitting?

    There is a lot of training for MaaS360 at https://www.securitylearningacademy.com, but if you have a specific question or pain point, maybe those of us following the community can help.


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    Tim Faulk
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  • 3.  RE: Do We Have Any MaaS360 for iOS Guru/Expert/KnowsMoreThanMe

    Posted Fri February 12, 2021 11:46 AM
    I agree with Tim, I highly recommend the Learning Academy and then watch some of the webinars you can find on YouTube. I've learned stacks from those, along with the knowledge base.

    This forum is fantastic too, in no small way thanks to Matt Shaver.

    While I don't manage iPads specifically, I do manage iOS devices in general. So fire some questions and we'll see if we can help.

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    Matt Wilsher
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  • 4.  RE: Do We Have Any MaaS360 for iOS Guru/Expert/KnowsMoreThanMe

    Posted Fri February 19, 2021 06:40 AM
    Hi Philip,

    For importing users you can use AD integration or locally important users from an Excel sheet.

    Enrollment method: there are different types of enrollment methods  1)DEP 2)Apple configurator 3)Manual enrollment. I would recommend you DEP if it's a corporate-owned device.

    Security Policy: Go through ios policy and use portal admin guide from IBM knowledge center.

    Regards
    Mohan

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    mohanraj
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  • 5.  RE: Do We Have Any MaaS360 for iOS Guru/Expert/KnowsMoreThanMe

    Posted Wed February 24, 2021 01:49 PM
    Thanks for the prompt replies. Sorry this has taken so long to continue the discussion.

    The current issue is that I began the process of renewing my APNs Certificate. Evidently, I managed to delete that soon-to-expire certificate. In the process of attempting to get a working certificate I managed to now have six or seven certificates. Good news: I can't seem to delete ANY of these new certificates even trying hard...
    I am assuming that, since the original certificate is off into neverland, I need to use one of these new ones to reenroll all of my devices? Is there a way around reenrolling each, one at a time?

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    Phillip Slater
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