Hello everyone.My post will in two parts, the first part will state the context of the issue and my question to the community and the second part will be what we have done so far to rectify the problem or try to rectify.
Be aware those environments are in French
One of our clients has two VM where users accessed them via an RDP. Those two VM are identical, however, due to the nature of their work, analysts cannot share their data with the other group, hence two separate VM.
Analyst's Notebook 9.2.3, iBase 9.0.2 (with Designer) and Chart Readers 9.2.3 were installed on each, with the command line, the switch to the PAM and with the French language selection during the install.
Their IDS and IDB file were also re-configured to the new SQL server (2019).
Upon opening it for the first time this past Monday (29 Mars 2021) in PROD, it was brought to our attention that the icons that were assigned to some entities were not displayed within the iBase Explorer window. Furthermore, the date setting, instead of displaying the proper date of birth, as an example, inside a browsing definition, it was displayed as: YYYY-01-DD instead of 1962-01-24
Can the language pack installed at the creation of each VM could play a role to some settings within iBase?
What we have done and found so far.
As you can see, my question but the answer must be a certainty.
Does the original Language pack Windows Server or otherwise can skew some setting in iBase such as reading the icons wrong and making faulty date setting if the environment is later changed to French instead of the original language pack?
If you require additional information or screenshot, please advise.
Option - My email for faster turnaround answers is: email@example.com
Thank you all and I hope it was clear enough to understand the issues at hand. It is URGENT as this client rely heavily on their each iBase database.
As a quick response on your problems.The first one with the icon list is a known problem and a APAR exist for it.PO09067: ICONS ARE NOT SHOWING UP IN IBASE USER IF ICON NAME INCLUDES AN ACCENTUATEDThe second one with dates if haven't seen yet.