IBM Security Verify

Hi,

I am using RDP Launcher with RDP Proxy and every time I launch a secret, I see a warning "Protocol Handler Failed to Launch. The launcher application may not be installed"

But I have Protocol Handler installed and after I close this warning and wait for approximately 1 min (without any progress bar), the rdp-session starts.

Does anyone know what can be the reason for this behavior?

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Alisa Belova
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Hi Alisa,
 Is there any more information in the error message? Like a HTTPS 401 error or anything similar? If there is nothing else associated to that error, it would be good to share the ss log at the time of launching to see if anything is prompted in there.

Hope this helps,
Malik

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Malik Merchant
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Original Message:
Sent: Mon April 05, 2021 10:57 AM
From: Alisa Belova
Subject: Protocol Handler Failed to Launch

Hi,

I am using RDP Launcher with RDP Proxy and every time I launch a secret, I see a warning "Protocol Handler Failed to Launch. The launcher application may not be installed"

But I have Protocol Handler installed and after I close this warning and wait for approximately 1 min (without any progress bar), the rdp-session starts.

Does anyone know what can be the reason for this behavior?

------------------------------
Alisa Belova
------------------------------