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Analyst's Notebook Connector for Esri 8.9.11 Problem

  • 1.  Analyst's Notebook Connector for Esri 8.9.11 Problem

    Posted Tue December 15, 2020 01:38 PM
    Hello everyone.
    
    I have installed the analyst notebook version 9.0.6 with the Esri Maps plugin installed.
    
    However, I also installed Analyst's Notebook Connector for Esri 8.9.11.
    
    When I use the Esri Maps plugin, everything works and I can map the entities on the map.
    
    However when I use Analyst's Notebook Connector for Esri 8.9.11, the map appears however the entities do not appear on the map and it gives an error, but those same entities with the coordinates appear on the Esri Maps map.
    
    Does anyone know why this happens, or does it know if there is any incompatibility?
    
    Thanks


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    Paulo Ribeiro
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  • 2.  RE: Analyst's Notebook Connector for Esri 8.9.11 Problem

    Posted Tue December 15, 2020 02:33 PM
    The Connector for Esri is compatible with i2 Analyst's Notebook v9.0.6 and can run parallel with the Esri Maps feature.

    I'm assuming the error message is not meaningful?
    You can collect a trace here and it might provide more information.
    https://www.ibm.com/support/pages/mustgather-ibm-i2-analysts-notebook-connector-esri-89x

    If you have a support subscription, you can open a case and Support can assist in solving the error.  Click "Open a case" at:
    https://ibm.com/mysupport
    Even though v9.0.6 ended support in September, we can still try to help.

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    Linda Miyoshi
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  • 3.  RE: Analyst's Notebook Connector for Esri 8.9.11 Problem

    Posted Tue December 15, 2020 02:47 PM
    Additionally, the Connector for Esri has different methodologies for finding the geolocation data from the Esri Feature.

    Review this section of the docs to make sure your entities have the location information defined properly, and that the Geocoding Options are set as you expect.
    https://www.ibm.com/support/knowledgecenter/SSJSV9_9.2.2/com.ibm.i2.anb.esri.doc/mapping_chart_items_in_esri.html



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    Linda Miyoshi
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  • 4.  RE: Analyst's Notebook Connector for Esri 8.9.11 Problem

    Posted Tue December 15, 2020 03:19 PM
    I have seen the link, but do not have some files

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    Paulo Ribeiro
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  • 5.  RE: Analyst's Notebook Connector for Esri 8.9.11 Problem

    Posted Tue December 15, 2020 03:20 PM
    Edited by Paulo Ribeiro Mon December 21, 2020 07:46 PM

    Not working yet, do not know what to do.

    I installed this esri connector whit version 8.9.11 of analyst notebook and works, but whit version 9.0.6 not working, only ESRI Maps.

    The error says, unable to plot entitie on map, even whit coordinates ok, and the same entitie when i send to ESRI Maps works ok.

    Do i have to configure anything??

    Any ideas???


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    Paulo Ribeiro
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  • 6.  RE: Analyst's Notebook Connector for Esri 8.9.11 Problem

    Posted Mon December 28, 2020 04:53 AM
    After several attempts to get the analyst to work with the esri connector, I couldn't.
    
    The solution was to format the computer and install everything from scratch.
    
    After the computer was formatted, I installed the analyst notebook and then the esri connector and it already worked.
    Before formatting the computer, I uninstalled all i2 programs, including registry keys that were left after uninstallation, but it still gave an error, so I had to format the computer to make sure there were no more installation files previous ones that caused an error.
    
    So, for this problem, the final solution was to format the computer


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    Paulo Ribeiro
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