IBM Security QRadar SOAR

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  • 1.  ServiceNow SOAR Integration

    Posted Wed April 28, 2021 02:24 AM
    Hello Team,

    There is an out of the box business rule in ServiceNow for this integration - "Update State in Resilient", This triggers when the update is happening manually but doesn't trigger when the update is done using Rest API. Please let us know if there is any condition that we need to change for the trigger to work.




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    Anu CN
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  • 2.  RE: ServiceNow SOAR Integration

    Posted Mon May 10, 2021 11:54 AM
    Hi Anu,

    You would like to invoke a Business Rule in ServiceNow from an API call - am not sure this is possible with ServiceNow however they would have a better idea over at their community: https://community.servicenow.com/community

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    Shane Curtin
    Apps Engineer - IBM SOAR
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