IBM Security SOAR

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How can I format the Notifications template

  • 1.  How can I format the Notifications template

    Posted Tue September 14, 2021 05:43 AM

    When I get notification from Resilient (SOAR) where is text and link under message
    "Please login using the link below:

    <link for incident>"

    How I can modify this text?




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    Alisher Sapiyev
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  • 2.  RE: How can I format the Notifications template

    Posted Tue September 14, 2021 05:35 PM

    on the SOAR system:

    sudo resutil configset -baseurl URL



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    BENOIT ROSTAGNI
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  • 3.  RE: How can I format the Notifications template

    Posted Wed September 15, 2021 04:18 AM
    Hi Alisher,

    To echo Benoit it could be the baseurl not being set. When you import an SSL certificate using sudo cert-import the baseurl is set to match the common name.

    If the baseurl is set then it may be a permissions issue.

    Take a look at https://www.ibm.com/support/pages/node/1160074 which should help you.

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    BEN WILLIAMS
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  • 4.  RE: How can I format the Notifications template

    Posted Thu September 16, 2021 04:37 AM

    Hi, Ben!

    We discussed with Benoit via mail, I need to explain

    I don't need to change my link to incident. I have a task to change Text above link <"Please login using the link below:>

    As I understand we haven't got command or config file to change this template and Benoit has suggested me to use Outbound Email app.

    Thanks for you answer Ben



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    Alisher Sapiyev
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  • 5.  RE: How can I format the Notifications template

    Posted Thu September 16, 2021 10:30 AM
    The question was: how to localize (local language) the text of the notifications.
    My suggestion is to use the Outbound email App with rules and local language templates.

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    BENOIT ROSTAGNI
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