There isn't a way to reset the incident id.
However you may want to consider using your own custom sequence code as the identifier instead. It is configured on the Administration|Organization tab.
Ben
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Ben Lurie
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Original Message:
Sent: Fri July 09, 2021 02:38 AM
From: Ming Zheng Lee
Subject: Reset the running number of ID in Resilient
Hi all,
Is there a way to reset the running number of the incident ID field in Resilient? Resilient version is 38.1.71.
Thanks!
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Ming Zheng Lee
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