Hi Resilient Community,
Anyone know of a way to present a confirmation to an analyst before performing a manual action? We have a number of menu action items, some of which are escalation buttons. We have seen they can be misclicked by accident. Granted in this situation that's not a huge deal, however if the button was designed to do much more, such as a network block, or a device quarantine, it can have higher ramifications. A confirmation prompt with a tooltip would be useful in these situations.Thanks,
Thanks for the suggestions! I ended up trying the Rule activity fields and created a "confirm Escalation" select field.While it does provide a nice popup to have the analyst confirm an action, even if they select "No", the action still executes.
If there is a way to reference those fields in a script or workflow that would be great! Otherwise, I think Brendon's HTML block solution should suffice.
Hi Kyle, I'm not sure if this is the best way to do it, but I'll share how we did it... If you are using an integration/code, you can use the following API call:
confirm = self.rest_client().get("/types/actioninvocation/fields/field_api_name")
Then you can write an if statement based on the value of the variable (in this case confirm):
I do not know if there is a way to get those fields in the in-product scripting although I would LOVE to know if it was possible. Hope this helps!Adina