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IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

  • 1.  IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

    Posted Sat February 27, 2021 11:23 AM
    Dear IBM Resilient SOAR experts, 

    I am a newcomer to IBM Resilient SOAR platform. From the beginning I have a problem regarding the process of installing and updating applications. The official documentation states that these actions can be done from the Administrator Settings / Apps menu (https://www.ibm.com/support/knowledgecenter/SSBRUQ_40.0.0/doc/admin/apps_install.html), The problem is that I do not have this menu in the graphical interface of the product Am I doing something wrong? Please help me with some advice on this issue. Thank you!

    Am I doing something wrong? Please help me with some advice on this issue. Thank you!

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    Iulian Rob
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  • 2.  RE: IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

    Posted Sat February 27, 2021 02:05 PM
    In one of the last few releases of Resilient they added the 'Apps' permission to roles.  You will need to add that permission to whatever role you expect to have access to the Apps.



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    David Vasil
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  • 3.  RE: IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

    Posted Sat February 27, 2021 02:33 PM
    Hi David, 

    Indeed, following your advice, I found the option where you said. I went through the configuration of the roles dozens of times but I didn't see it :).

    Thank you so much!

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    Iulian Rob
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  • 4.  RE: IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

    Posted Mon March 01, 2021 08:55 AM
    App host is not currently supported in MSSP Organizations.  That support will be in our v41 release coming up in Q2.

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    MICHAEL LYONS
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  • 5.  RE: IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

    Posted Mon March 01, 2021 11:32 AM

    Hey there, I am facing the same issue here what is the version of SOAR that you are using? 

    Thx

    Empresa de TI OneIT



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    Leonardo Lopes
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  • 6.  RE: IBM Resilent v.40 Administrator Settings/Apps menu Tab is missing

    Posted Tue March 02, 2021 03:07 AM
    Hi, 

    I.m running v.40.0.6554.
    I noticed that in the MSSP version you can't check the "apps" option because it doesn't exist. Only on the single organization version this option is available in the "Roles" tab. If you have MSSP, try to set up another organization without multi tenant environment deployed. I don't know if this is the right option, but that's the only way it worked for me. Version 41 will probably bring new things, as Michael kindly pointed out.




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    Iulian Rob
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