IBM Security QRadar SOAR

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  • 1.  Escalation Template Date format

    Posted Wed January 29, 2020 07:05 AM
    Hi,

    I would like to add {{ offense.start_time }} value to the Description field but after the escalation it appears in timestamp format:
    Time: 1472222529259

    But I need to display as the original field:
    08/26/2016 16:42:09

    How can I change the format inside the field?

    Thank you!

    Regards,
    Adam

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    Adam Csurhes
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  • 2.  RE: Escalation Template Date format

    IBM Champion
    Posted Wed January 29, 2020 05:45 PM
    Edited by Jared Fagel Thu January 30, 2020 09:22 AM
    Hi @Adam,

    Unfortunately​, this is a limitation of the QRadar API (see page number 613 here) that is left untouched in the Resilient App for QRadar. Resilient could fix this by creating an illegitimate field for use in templates that handles the conversions on the app back-end before passing to the APIs, but this would require a bit of work. - Turns out, they did.

    Another solution for this would be:
    1. Create a rule that runs automatically on the QRadar Offense incident creation.
    2. Create a script that updates incident description with a readable datetime string, rather than an epoch string.
      1. To do this, either using string parsing with split()  ... or use regex to find the epoch substring.
      2. Convert the epoch substring following this guide.
      3. Replace the epoch substring with the readable datetime string using replace()
    3. Have the rule created in step #1 run the script created in step #2.


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    Jared Fagel
    Cyber Security Analyst I
    Public Utility
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    Original Message


  • 3.  RE: Escalation Template Date format

    Posted Thu January 30, 2020 08:20 AM
    Hi Adam, 

    In an older version of both Resilient and QRadar we were able to change the start time from epoch in the Resilient escalation.  I do not know if this still works, as we've changed around our template, but it's probably worth a try. 

     {{offense.start_time |iso8601 }}

    Good luck, 
    Adina

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    Adina Bodkins
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    Original Message


  • 4.  RE: Escalation Template Date format

    IBM Champion
    Posted Thu January 30, 2020 09:22 AM
    Good spot Adina. It looks like Resilient did tackle this issue (and others) in app for QRadar.

    See page 18 of the "QRadar Integration Guide"

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    Jared Fagel
    Cyber Security Analyst I
    Public Utility
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    Original Message


  • 5.  RE: Escalation Template Date format

    Posted Wed February 05, 2020 03:47 AM
    Hi Adina,

    It works, thank you very much for your help.

    Regards,
    Adam

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    Adam
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    Original Message