IBM Security MaaS360

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Login request cannot be completed

  • 1.  Login request cannot be completed

    Posted Mon August 23, 2021 01:28 PM

    Hi, 

    We have a few users reporting login errors. Their devices are enrolled in MaaS360, but when they try to login from our iOS application, they keep getting "Login request cannot be completed" error. Please see images bellow.

    Thanks, 
    Katerina Anastasova



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    Katerina Anastasova
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  • 2.  RE: Login request cannot be completed

    Posted Mon August 23, 2021 01:51 PM

    Hi Katerina,

    Please contact the internal mobile@ibm help desk about this issue.  We can not troubleshoot our internal environment in this forum. 

    Thank you!



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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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    Original Message