IBM Security MaaS360

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User Risk Management webinar - Q&A transcript & replay info

  • 1.  User Risk Management webinar - Q&A transcript & replay info

    Posted Mon April 05, 2021 11:49 AM

    Thanks to all that attended our Scoring Mobile User Risk to Curb Bad Behavior webinar on March 23 that featured a deep dive into the new User Risk Management capability and beta experience from our friend Chase Porter at Qorvo. Feel free to access the on-demand replay at your leisure.

    As promised, here's a summary of the Q&A (edited for brevity and clarity).

    Questions for Chase Porter, Qorvo:

    Q: What other methods have you used to determine user risk in your environment?

    A: It's been a manual process, pulling from various sources-MaaS360 and network monitoring tools.

     

    Q: Was the dashboard intuitive to use? Did you have to train your team members on how to use it?

    A: Very intuitive. The only things along the line training were just to help one staff member find the dashboard, but he picked it up quickly. It's self-explanatory and labels are clear. You can easily pick out individual users, risks and scores.

     

    Q: What did your IT Security Department think of the information on the dashboard? Were they able to easily understand the vulnerability scores?

    A: They really like it and said it was "a good first step" for them to see mobile risk data. Very excited to see that we can streamline our auditing process, identity and rectify vulnerabilities. One piece of feedback is that they would like to see more custom risk categories.


    Questions for Alex Cherian, IBM Security

     Q: Does User Risk Management block the bad websites or do we have to use Cloud Extender or any other products?
    A: The block actions are tied to the core MaaS360 functions, e.g., URL filtering, compliance rules and Secure Browser. User Risk Management layers on top of that and keeps track of the events, establishing the risk pattern.

    Q:  Which suite of MaaS360 has this feature?

    A: User Risk Management is available in all MaaS360 editions/bundles. Go to the services page in your portal to activate it.

     

    Q: Can we schedule reporting of this User Risk Management dashboard?

    A: You have the data in the dashboard. Reporting enhancements related to scheduling and other areas are in the roadmap.



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    Patrick Ancipink
    Security Product Marketing
    IBM
    Austin TX
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