IBM Security MaaS360

 View Only

  • 1.  Screen Timeout - Cannot Change

    Posted Thu October 15, 2020 09:25 AM
    Hi,

    Our Samsung devices are Android Enterprise managed. Android 10.

    One of our users wanted to change the Settings, Display, Screen Timeout setting, however you cannot change this to more than 1 minute. Message says "Other options (not shown here) have been disabled by your Administrator.

    I cannot see anywhere in the policy for Android Enterprise where this is set? 

    Can anyone point me in the right direction please?

    Thanks
    Andy

    ------------------------------
    Andy Flatman
    ------------------------------


  • 2.  RE: Screen Timeout - Cannot Change

    Posted Thu October 15, 2020 03:18 PM

    Hi Andy,

    Are you enforcing a passcode in the MDM policy?  If so, check that the "Allowed Idle Time Before Auto Lock" setting isn't set to 1 minute



    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------

    Original Message


  • 3.  RE: Screen Timeout - Cannot Change

    Posted Fri October 16, 2020 03:50 AM
    Once again, thanks Matt - That was it.  It's great when you know where the various options are. :-) 

    Kind Regards
    Andy

    ------------------------------
    Andy Flatman
    ------------------------------

    Original Message