IBM Security MaaS360

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Prevent un-installing of Maas360 (Android & ios)

  • 1.  Prevent un-installing of Maas360 (Android & ios)

    Posted Tue May 12, 2020 09:43 AM
    How do I prevent Maas360 from being un-installed from Android & IOS devices.  This is for supervised and un-supervised devices.

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    Scott Coats
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  • 2.  RE: Prevent un-installing of Maas360 (Android & ios)

    Posted Tue May 12, 2020 04:56 PM
    Edited by Matt Shaver Tue May 12, 2020 04:58 PM

    Hi Scott,

    Both iOS and Android Enterprise policies have a feature that removes the users ability to remove the MaaS360 agent (Allow Uninstallation of Apps).  This is across the board, however, and will remove their ability to remove any app.

    Android has a section titled "Device Management" where you can enable MDM service hardening. This will prevent them from stopping MaaS360 services, however, I would use this sparingly as it can lead to scenarios where the device is stuck in MDM enrollment and the only way to flash back to factory settings is to send back to the manufacturer. 

    iOS DEP enrolled devices can also have their management profile locked to prevent removal (this is set in the DEP profiles).

    There is no way to stop a user from removing the app or the management profile on devices that are not supervised.



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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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