IBM Security MaaS360

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Delays applying Policies to Devices

  • 1.  Delays applying Policies to Devices

    Posted Wed September 08, 2021 06:49 AM
    Hi

    Is anyone else experiencing delays applying policies to devices? Since yesterday it appeared that polices were not applying to devices but it now appears that it is just a long delay. Our support partner mentioned something relating to an issue in a data centre. Has anyone else heard this?

    Regards
    Stephen

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    Stephen Kennelly
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  • 2.  RE: Delays applying Policies to Devices

    Posted Tue September 14, 2021 05:15 AM
    Hi Stephen
    Just catching up now as have been on annual leave. 
    If you ever need to check data centre status you can go to: https://status.maas360.com
    Please verify the status for your data centre, so if you have your MaaS360 Account ID, the first digit is your data centre so an account starting with 1 indicates M1. 
    If you raise a Support ticket through your IBM Business Partner you can ask them to raise a ticket to us for investigation. 
    Best

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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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    Original Message