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Custom Android Barcode reader app in DO mode / Cosu is not working!

  • 1.  Custom Android Barcode reader app in DO mode / Cosu is not working!

    Posted Wed May 20, 2020 10:07 AM
    Hi Community,

    Could you please help with one question?

    Task: is to deploy 2 custom android enterprise apps to device in Device Owner (DO) mode and in COSU. One of them is custom barcode scanner app.

    The both custom apps worked well on standard Android setup (without the Maas360), but when we reset the device and put it at the beginning into Device Owner (DO) mode and respectively deployed both apps on it via Maas360 App Catalog, then the barcode reader app/service doesn't work, an indication appears on the device that the barcode reader is disabled and therefore cannot be used.

    Both apps are distributed true Maas360 portal -> APPS -> Add -> Enterprise App for Android

    It would be good if someone could advice what to check or maybe we did something wrong in configurations steps?


    Regards

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    Martins Zeipe
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  • 2.  RE: Custom Android Barcode reader app in DO mode / Cosu is not working!

    Posted Fri May 29, 2020 03:36 PM
    Hi Martins,

    Does the barcode scanner app appear on the device and then display this banner when a user attempts to launch it, or does it allow the user to launch and present the banner within the app?

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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