IBM Security MaaS360

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  • 1.  App Bundles Distribution

    Posted Fri July 05, 2019 10:56 AM
    Just testing Maas360. 
    When are App-Bundles distributed?
    Tried to distribute app-bundle (3 apps) to Android smartphone, but nothing happens.
    But I can distribute the 3 apps to Android-device individually. Then they appear approx. 5 minutes later on the device.
    Thanks.

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    chrismes
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  • 2.  RE: App Bundles Distribution

    Posted Mon July 08, 2019 11:48 AM
    When distributing as a bundle do the individual apps show up and only the bundle options are missing, or the apps do not show up at all?

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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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  • 3.  RE: App Bundles Distribution

    Posted Thu July 11, 2019 06:46 AM
    The apps show up, but not 5 minutes later, it can take hours. Or it takes the whole night, until the apps show up. 
    And it seems when apps are added to a bundle, this apps will never appear on clients (Android 6 and 7).

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    chrismes
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  • 4.  RE: App Bundles Distribution

    Posted Thu July 11, 2019 11:57 AM
    Thanks Chris - this is going to require some attention from our support teams.  We'll need some sensitive account information that shouldn't be shared in a public thread, so could you please open a case with our team here:https://www.ibm.com/mysupport/s/?language=en_US
    Open Case is in the top right corner and make sure that MaaS360 is selected as the product.  When you've done that, if you reply here I will escalate the case.

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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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