IBM Security MaaS360

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App versions not updating in MaaS

  • 1.  App versions not updating in MaaS

    IBM Champion
    Posted Wed November 11, 2020 03:07 PM

    I have a customer using ABM and VPP which is properly configured in MaaS.  The tokens are up to date, in fact I updated the VPP token today.  Even after doing this, VPP managed apps in MaaS do not reflect the current app versions in the App store.  I have set all apps to auto update, however there is no joy.


    Any thoughts here?

     

    Mitch Lauer

    connecTel  Wireless  

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



  • 2.  RE: App versions not updating in MaaS

    Posted Wed November 11, 2020 03:39 PM

    Hi Mitch,

    We're tracking some inconsistencies with app updates in certain scenarios.  Could you please have the client open a case with support so we can see if this is related?



    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------

    Original Message


  • 3.  RE: App versions not updating in MaaS

    IBM Champion
    Posted Wed November 11, 2020 04:16 PM

    Thanks we have done that!

     

    Mitch Lauer

    connecTel  Wireless  

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     




    Original Message