IBM Security MaaS360

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MaaS360 is asking to Encrypt the device during PO Enrolment

  • 1.  MaaS360 is asking to Encrypt the device during PO Enrolment

    Posted Tue September 08, 2020 01:51 AM
    Hello Everyone,

    I got these queries from one of our customers

    while enrolling the device in PO mode it asking for the device encryption if we encrypt the data

    i) Will there be any impact on the user's data that is stored in the device if we select the encrypt option?

    ii) After the phone is encrypted, the user wants to unencrypt, how to do that?

    Please help me to address these quries.

    Thanks


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    mohanraj
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  • 2.  RE: MaaS360 is asking to Encrypt the device during PO Enrolment

    Posted Mon September 14, 2020 06:17 PM

    Hi Mohanraj,

    All AE enrolled devices are required to be encrypted by Android platform to protect the workspace.  Once the device is enrolled it will run full disk encryption, but none of the users personal data should be negatively impacted (unless the users consider encryption a bad thing for some reason).

    The only way to decrypt is to un-enroll and manually revert encryption in the settings.



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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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