Hi Team,
I have been facing this issue for one of my client,
The customer has distributed an android application which is a private app for android enterprise.
This application needs to scan a bluetooth device to connect with a thumb scanner to do its job.
While scanning for the Bluetooth inside that application(work profile) it's not showing any available connection but the device Bluetooth(outside work profile) is showing available connections.
So first we have suspected that the issue may be in that application. To confirm that we have tried some google play public applications to scan Bluetooth connections. But unfortunately, we can able to replicate this isuue in all the public applications too.
The public applications are working fine and able to detect the available Bluetooth connections outside the profile but failed to detect inside the work profile.
Another interesting thing is some particular Samsung devices working without any issues.
We have tried all the settings in the android MDM(Bluetooth and file-sharing related) and workplace policy(without any restrictions) as we know but no luck. But even with restrictions some Samsung devices working fine.
Please help me!
Regards,
Mohan,
Technical support Engineer,
Raksha Technologies(IBM Partner).
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mohanraj
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