IBM Security MaaS360

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  • 1.  Share via from AE to an app in personal profile

    Posted Mon October 21, 2019 12:38 PM

    Hello,

    I would like to share an pdf document from my work profile to whatsapp in personal profile, is that any way to do that ?

    Our resellers use their own mobile phones, and already have their personal whatsapp account. The problem is that when they try to share a document generated from an app in their work profile, they don't see whatsapp(personal) for sharing.

    Thank you.



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    FABIANO S MARTINS
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  • 2.  RE: Share via from AE to an app in personal profile

    Posted Tue October 22, 2019 09:00 AM
    Hello Fabiano,

    You can use Security policies to enable data transfer from personal profile to Work profile, but the other way around (data transfer from Work profile to personal profile) is not possible.
    The only workaround here is that they need to whitelist Whatsapp and install it in Work Profile through App Catalog, so that the data is shared within Work profile.

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    Rehmanshareef Shaik
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  • 3.  RE: Share via from AE to an app in personal profile

    Posted Wed October 23, 2019 02:19 PM

    Hi Rehmanshareef Shaik, thank you for your answer!

    I have some doubts about that, because support team gaves me an answer that is possible with some polices, but they don't have the exact information how to use it with whatsapp(could be any other app in personal profile like their own email app) for example, so I'm not clear with this question.

    Do you know how and when to use the polices above ? 

    Secutity - > Polices : Default Android MDM Policy -> Android Enterprise Settings -> Security -> Work Profile-specific Settings :

    - Enable Work Profile Intent Filters from Personal Profile
    - Enable Personal Profile Intent Filters from Work Profile

    Secutity - > Polices : Default Android MDM Policy -> Android Enterprise Settings -> Security -> Data Security :

    - Enable Preferred App for Intent Filters

    For the moment we are using the workaround as you suggested, the problem is that users must activate whatsapp with another phone number to not being logged off from their personal whatsapp(whatsapp only allow one account per device).



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    FABIANO S MARTINS
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  • 4.  RE: Share via from AE to an app in personal profile
    Best Answer

    Posted Fri October 25, 2019 07:39 AM
    Hi Fabiano
    The locations you mention in the Android Enterprise policy settings allow you to configure which types of behaviour you want to configure for Work Intent or Personal Intent filters.   These are described in the section below. 
    https://developers.google.com/android/work/requirements?api=clouddpx#510-persistent-preferred-activity-management
    Now if you want to be able to program these you need to get Google's format for the fields and values required: 
    https://developers.google.com/android/management/reference/rest/v1/enterprises.policies#PersistentPreferredActivity
    Please note that the settings and usage configurations above, lie outside of MaaS360 on the Android side, so any further questions would need to be asked to Google directly.  
    As an alternative you can consider the Workplace policy settings for configuration of profile within the MaaS360 container whereby you would receive and handle data within MaaS360. Just in case of any doubt these settings are specifically related to using the MaaS360 applications so Secure Mail, Secure Browser and Docs Editor / Viewer which are all MaaS360 apps. 
    https://www.ibm.com/support/knowledgecenter/en/SS8H2S/com.ibm.mc.doc/pag_source/concepts/mdm_policy_gde_security_policies.htm

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    Eamonn O'Mahony
    Technical Account Manager
    IBM Ireland
    Dublin
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  • 5.  RE: Share via from AE to an app in personal profile

    Posted Fri October 25, 2019 10:19 AM

    Hi Eamonn

    Great information, I'll take a look and try to set up a test police based in what you said.

    I would like asked two more questions if you able answer : 

    - Does MaaS360 container comes with MaaS360 Essentials package?

    - Do you have an example of police with "Enable Work Profile Intent Filters from Personal Profile" sharing an app from the personal profile with work profile?

    Thank you very much.

    KR,



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    FABIANO S MARTINS
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  • 6.  RE: Share via from AE to an app in personal profile

    Posted Fri October 25, 2019 10:45 AM
    Hi
    In relation to bundles and functionality please take a look here: 
    http://www-01.ibm.com/common/ssi/printableversion.wss?docURL=/common/ssi/rep_ca/3/897/ENUS216-013/index.html&request_locale=en
    Regarding sharing profile intent I suggest you look at the Google links as I don't have examples here.


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    Eamonn O'Mahony
    Technical Account Manager
    IBM Ireland
    Dublin
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  • 7.  RE: Share via from AE to an app in personal profile

    Posted Fri October 25, 2019 11:00 AM

    Hi Eamonn

    I'll take a look on those too. Thank you again.



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    Fabiano S Martins
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