IBM Security QRadar

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  • 1.  LDAP Test Connection Success Not Recognized by GUI

    Posted Mon October 12, 2020 06:21 AM
    Hi @all

    I updated my qradar instance to 7.3.3 Fixpack 5 and I tried to establish an LDAP connection with our AD without success. While tcpdump shows a successful connection and the retrieval of user data, the GUI does not. The status after pressing "Test Connection" button always remains at "Unable to connect to the LDAP server. Please check your settings and try again.". Any ideas?

    KR,
    Volker​

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    Volker Scholz
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  • 2.  RE: LDAP Test Connection Success Not Recognized by GUI

    IBM Champion
    Posted Thu December 24, 2020 05:51 PM

    Hi Volker,

    i assume you've used a valid Server url like ldap://ad.domain.com:389 or ldaps://ad.domain.com:636 and the proper settings of repository id and base DN?

    Regards,
    Ralph



    ------------------------------
    Ralph Belfiore
    IT Security Senior Consulting
    pro4bizz GmbH
    Karlsruhe
    +49 721 90981720
    ------------------------------

    Original Message


  • 3.  RE: LDAP Test Connection Success Not Recognized by GUI

    Posted Mon January 04, 2021 09:25 AM

    Hi Ralph,

     

    yes, sure. The problem was related to an issue with the browser cache. After deleting all cookies and emptying the browser cache it worked.

     

    Mit freundlichen Grüßen

    Volker Scholz
    Security Architect
    Consulting

    Axians-Logo

    Axians IT Security GmbH
    Arndtstr. 25 • 22085 Hamburg • Deutschland
    +49 40 271661-46 • +49 151 6496 0496
    volker.scholz@axians.de
    www.axians.de

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    Original Message


  • 4.  RE: LDAP Test Connection Success Not Recognized by GUI

    IBM Champion
    Posted Mon January 04, 2021 10:00 AM
    Hi Volker,

    thanks for your feedback. It's always the same with browser cookies and cache :) Good to know, that this "issue" will also be easily solved, just emptying it and be aware of browser caching.

    Regards,
    Ralph

    ------------------------------
    Ralph Belfiore
    IT Security Senior Consulting
    pro4bizz GmbH
    Karlsruhe
    +49 721 90981720
    ------------------------------

    Original Message