WinCollect agent is not working on swift application due to which we are not able to see the application logs. The application is very critical application in our production environment.
WinCollect agent not responding on heartbeats neither the log source is in active status. status of the log source is N/A. there is no logs are available in log activity tab against WinCollect log source.
Same configuration was done at this agent which is similar to other active and running agents which are sending logs to QRadar successfully.
From the windows machine to QRadar, we have open ports 514 and 8413. also able to established connection on port 8413 successfully from the windows machine .
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Ather Mobeen
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