Hi All,
There is a requirement where we would be replacing the Company A with Company B for our first level Monitoring which is done by using Qradar, So currently Company A is doing Level 1 monitoring from last few hours for us (We are customer to them) Now as the contract is going to expire we will be replacing their services with Company B mean this new company will be doing level monitoring for us.
I need to understand what all changes will occur and Can you think of any issues/risk associated when such contract changes happens.
So even if we are changing the service providing companies but Qradar will remain the same as SIEM tool (Both companies use the same tool).
I have few questions,
1) How a new (Company B) company will access our infra structure for monitoring.
2) Do we need to reintegrate all the log sources all over again?
3) How to establish a communication with new company.
Any additional information from your end.
Thanks
I know this is non technical but in my role I need to understand this
------------------------------
Asif Siddiqui Senior Security Analyst
------------------------------