Hello Community
I try to do an Auto Update in my Qradar server (version 7.3.1) but I got the issue bellow :
Could not retrieve "manifest_list_512": 500 Can't connect to qmmunity-eu.q1labs.com:443 Could not download manifest list.
I checked the internet connexion and it was OK I can do a curl commande to the update servers "https://qmmunity.q1labs.com/"
"https://qmmunity-eu.q1labs.com/"
but I got the same error.I downloaded the AUProxyFP.tgz to verifiy the connexion but I still got the same error
[root@qradar AUProxyFP]# /opt/qradar/bin/UpdateConfs.pl -testConnect 1 0
[AUTOUPDATE] [TESTCONNECT] Testing Internet Connection
[AUTOUPDATE] [TESTCONNECT] ------- Debug DownloadFile -------
[AUTOUPDATE] [WARN] Could not read company
[AUTOUPDATE] [DEVEL] Recorded license info as "?version=7.3.1.20170927195520&lastau=1573843861&lastpatch=1573843861&vendor=Q1%20Labs"
[AUTOUPDATE] [DEVEL] Downloading "manifest_list" and placing in "/store/autoupdates/".
[AUTOUPDATE] [TESTCONNECT] Verify ssl is turned on
[AUTOUPDATE] [DEVEL] Attempting to retrieve
https://qmmunity.q1labs.com/autoupdates/manifest_list?version=7.3.1.20170927195520&lastau=1573843861&lastpatch=1573843861&vendor=Q1%20Labs[AUTOUPDATE] [TESTCONNECT] AU Proxy server setting - no proxy settings found
-----------------Summary-----------------
[AUTOUPDATE] [TESTCONNECT] PERL_LWP_SSL_VERIFY_HOSTNAME: 1
[AUTOUPDATE] [TESTCONNECT] PERL_NET_HTTPS_SSL_SOCKET_CLASS: IO::Socket::SSL
[AUTOUPDATE] [TESTCONNECT] Proxy Server:
[AUTOUPDATE] [TESTCONNECT] Status Line: 500 Can't connect to qmmunity.q1labs.com:443
[AUTOUPDATE] [TESTCONNECT] Content Line: Can't connect to qmmunity.q1labs.com:443
-----------------------------------------
[AUTOUPDATE] [WARN] Could not retrieve "manifest_list": 500 Can't connect to qmmunity.q1labs.com:443
[AUTOUPDATE] [TESTCONNECT] Could not download manifest list.
[AUTOUPDATE] [DEBUG] Set au_test_connect to 0
[AUTOUPDATE] [DEBUG] Previous Value: 1
[AUTOUPDATE] [DEBUG] Updating DB
[AUTOUPDATE] [DEBUG] Successfully Updated DB au_test_connect to 0
[root@qradar AUProxyFP]#
if any one can help me to resolve this issue please.
------------------------------
cherbani samir
------------------------------