IBM Security QRadar

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  • 1.  SNOW :: 'sn_host' is mandatory and is not set in app.config file.

    Posted Wed July 29, 2020 04:07 AM
    Edited by Jasmine Wed July 29, 2020 04:32 AM
    Hi,

    I have installed snow app for resilient. When I trigger a workflow I have this error:

    'sn_host' is mandatory and is not set in app.config file.

    But with selftest, there isn't any error about sn host:

     ---------
     Current Configs in app.config file::
     ---------
     sn_host: https://xxxx
     sn_username: snow_resilient
     sn_table_name: incident
     sn_api_uri: /api/now/table
    ​

    Also I wonder that is there anyway to disable ssl verify for this app.

    Thanks

    ------------------------------
    Jasmine
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  • 2.  RE: SNOW :: 'sn_host' is mandatory and is not set in app.config file.

    Posted Wed July 29, 2020 04:32 AM
    And so many warnings

    resilient-circuits selftest -l fn-service-now
    fn-service-now:
    /home/apidev/miniconda3/envs/resilient/lib/python3.8/site-packages/fn_service_now/util/resilient_helper.py:450: SyntaxWarning: "is" with a literal. Did you mean "=="?
      if method is "GET":
    /home/apidev/miniconda3/envs/resilient/lib/python3.8/site-packages/fn_service_now/util/resilient_helper.py:455: SyntaxWarning: "is" with a literal. Did you mean "=="?
      elif method is "POST":
    /home/apidev/miniconda3/envs/resilient/lib/python3.8/site-packages/fn_service_now/util/resilient_helper.py:460: SyntaxWarning: "is" with a literal. Did you mean "=="?
      elif method is "PATCH":
    self.get_config_option <bound method ResilientHelper.get_config_option of <fn_service_now.util.resilient_helper.ResilientHelper object at 0x7ff344b4d910>>


    ------------------------------
    Jasmine
    ------------------------------



  • 3.  RE: SNOW :: 'sn_host' is mandatory and is not set in app.config file.

    Posted Thu July 30, 2020 04:12 PM
    Hey @Jasmine you may have better luck posting in the Resilient forums!

    https://community.ibm.com/community/user/security/communities/community-home?CommunityKey=d2f71e8c-108e-4652-b59c-29d61af7163e

    ------------------------------
    Connor Costello
    ------------------------------