Hi Debora, The Industry level benchmark are broken down by region and industry vertical. Infrastructure benchmarks are by region, industry and technology. Finally, IT Opex benchmarks are broken down by Cost Pools and Application sub-towers and are based on anonymised Apptio community data. If...
What are the general demographics for the Industry, Infrastructure and Apptio Community Interactive Benchmark types as of Benchmark Refresh: 2022? Thx #Benchmarking(ITBenchmarking)
Hi @Raymond Walls, We're trying to track down an answer to this but it's not clear to me whether it's an issue with the benchmarking data or something else. I think it might be a good idea for you to submit a support request if you haven't already so someone in support can actually take a look...
@Raymond Walls I see the same value for the Telecom cost pool and it does look a bit strange. I would expect this number to be between 0 and 100%, I'll see what I can find out. #Benchmarking(ITBenchmarking)
Our organization is setting up some benchmark reports for our end users. I noticed that when I exported the unified benchmark CSV that Network Transport allocation percentages seem to be out of sort. The Cost Pool allocations are all 0 expect for the Telecom Cost Pool which is 6,240,662 which...
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#Benchmarking(ITBenchmarking)
Thank you everyone for your advice. Your insights were very helpful. What we decided to do was to take 2 approaches depending on the nature of the work being performed. 1) There is some work being paid for in our IT dept that is really OT operations work. e.g., Operators of OT equipment. The...
I recommend option A. To achieve this... I would duplicate the rows in your IT Resource Towers Master Data table where one set is dedicated to your IT and the other set is dedicated to OT. You can distinguish the two data sets by using one of the existing "metafield" fields or create your own....
This catalogue is a collection of all troubleshooting articles and resources for Benchmarking (IT Benchmarking) ! Articles are divided by topic to help you find the symptoms you're experiencing. Browser Compatibility Interactive Benchmarking: Supported browsers...
@Gary Glenn Here is an excerpt from the TBM Taxonomy definition that addresses extensibility that may apply here. Extensibility is one of the design principles of the TBM taxonomy. Extensibility enables enterprises to use the standard TBM taxonomy while enabling industry- or organization...