Aspera

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 Unable to Aspera on Cloud free trial

Madhumita Ramesh's profile image
Madhumita Ramesh posted Thu January 29, 2026 12:38 AM

Hello team,

I have recently created a new IBM account, to be able to opt for a free trial version of Aspera on Cloud (14 days). After completing the sign up, I see the product in the dashboard page, in the offerings tab. But I'm not able to access the free trail that I signed up for, since the status says "Activation in progress": https://www.ibm.com/products/aspera#trial. Reaching out to the support, I have been adviced to ask the community for what I can do to unblock myself here. Any help would be of great help to me. Thank you !