This usually happens due to a profile or consent sync issue on IBM TechXchange.
Try these steps:
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Log out and back in using your IBM ID.
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Go to My Profile → Privacy/Communications preferences and make sure marketing consent is saved.
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Clear browser cache or try an incognito window.
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If the error persists, open a ticket with IBM Support and mention it’s blocking TechXchange Rewards opt-in.
IBM support can manually fix the profile flag on their side.