We have a customer who updated their AIX 7.2 server to this level:
oslevel -s
7200-05-01-2038
After that update, one IB<M software program that uses the Eclipse launcher (IBM Case Manager configmgr) started to give this error:
"The Configmgr executable launcher was unable to locate its companion shared library."
Similar GTK2-related errors were fixed in another blog post by downgrading some packages:
https://community.ibm.com/community/user/power/communities/community-home/digestviewer/viewthread?MessageKey=42cb19c3-6fed-45ce-94fd-74a4d3321139&CommunityKey=10c1d831-47ee-4d92-a138-b03f7896f7c9&tab=digestvieweryum downgrade glib2-2.56.1-2 glib2-devel-2.56.1-2.ppc gdk-pixbuf-2.35.1-2waixX11.ppc
The customer downloaded the entire GTK2 tar file from the AIX GTK2 installation tutorial, and installed all the packages in it, but that did not resolve the problem for this customer:
https://developer.ibm.com/tutorials/installing-and-configuring-gtk-on-aix/We have QA environment, where the same IBM Case Manager configmgr version is installed on an earlier AIX 7.1 and we do not have this issue. IBM Case Manager configmgr works without an error.
AIX level on the QA environment: 7200-04-01-1939
The customer has an AIX 7.1 server, where the same problem happened:
-- IBM Case Manager configmgr used to work.
-- They updated AIX.
-- After the update, IBM Case Manager configmgr started to give the "The Configmgr executable launcher was unable to locate its companion shared library" error.
The customer's current AIX 7.1 level in that environment:
oslevel -s
7100-05-08-2114
In short, there seems to be a problem with Eclipse libraries and more recent AIX 7.x levels. Can you guide us in diagnosing and resolving this problem?
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Tom Garda
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