Profile

MAURICIO Caldeira Baptista

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Bio

Several years working with the largest Brazilian/US bank/insurance/healthcare companies (Itau/Bradesco/Real/HSBC/Unibanco/Caixa) companies and with one of the biggest oil and gas corporation (Royal Dutch "Shell") using IBM FileNet/P8 solutions as subject matter expert and team leader of teams based in Brazil and India. Short tenure contributing to Caixa (Brazilian federal bank) using IBM FileNet/P8 in one of the company's most challenging projects using IBM Case Manager v5.2.1 applied to different fronts to guarantee total control of B2G, B2B and B2C activities.

Specialized in IBM Counter Fraud Management supporting "The Hartford Insurance Co.", seven environments from Development to Production with Case and Analytics, using tools like IBM MQ, Websphere Application Server, DB2, SPSS, Datastage, Identity Insight, IBM i2 consolidated UIs under Linux and Windows. 

Dedicated to new internal development and production projects related with IBM FileNet/P8 Platform architectures and starting 2016 with joining the IBM Latin America CoE for Safer Planet & BRZ Internet of Things focusing in Counter Fraud Management.

Background experience, managing projects and leading proposals.
Solid experience in Enterprise Document Management, considering all phases and processes.

High disposition to learn and accept new challenges.Collaborative work and skills including commercial staff and engineering group support on matters like architectures design and framework projects.

Significant experience working on national multidisciplinary teams, working highly compromised to success cases.

Significant experience working with foreign multidisciplinary teams, granting the overall uptime of all project.

Specialties: Counter Fraud Management, FileNet Certifications and Management, Infrastructure Engineering, Compliance and Auditing, Implementation, Support and System Administration.