Osama is a quality-oriented professionl with over 15 years of experience and technical expertise in diverse range of technologies within multiple industry settings. He is a Certified Master Black Belt (MBB), Certified Six Sigma Black Belt (CSSBB), Project Management Professional (PMP), a Certified Project Manager (CPM), and ITIL Certified.
Osama has a Ph.D. in Software Engineering and Intelligent Systems from University of Alberta, Canada; M.Sc. in Software Engineering and Project Management from DePaul University, USA; and B.Sc. in Computer Information Systems from Amman University, Jordan.
Osama's research interests have been in Lean Operations, Process Improvements and Optimization, and Lean Product Development.