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Track IP of email opened

  • 1.  Track IP of email opened

    Posted Thu January 17, 2019 06:27 PM
    Hi, is there a way to get in a report the IP address of an email that was opened?

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    Omar Castillo
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  • 2.  RE: Track IP of email opened

    Posted Mon February 25, 2019 05:05 PM

    Hi @Omar Castillo,

    Thanks for your message! In order to see a report with IP addresses you will need to submit a support ticket. Here's the link: https://portal.silverpop.com/Portal/www/login.php

    Thanks!

    Olivia​



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    Olivia Anderson
    Customer Marketing Manager
    IBM
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  • 3.  RE: Track IP of email opened

    Posted Thu May 02, 2019 08:59 AM
    Having an automated way to grab this would be ideal. Any chance of this coming in the future?

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    Callum Short
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  • 4.  RE: Track IP of email opened

    Posted Thu May 02, 2019 08:59 AM
    Any chance of an automated way of accomplishing this being introduced in the future?

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    Callum Short
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  • 5.  RE: Track IP of email opened

    Posted Tue May 07, 2019 04:06 PM
    Hi Callum,

    That's a great suggestion -- Are you familiar with our Ideas Portal? The team monitors suggestions in this portal for feature enhancements requests.

    I spoke to the product team and they asked if you could add this as a suggestion in the Ideas Portal. Here's the link: https://watsoncampaignautomation.ideas.aha.io/ideas

    Let me know if you have any questions!

    Best,
    Olivia

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    Olivia Anderson
    Customer Marketing Manager
    IBM
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