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Track IP of email opened

  • 1.  Track IP of email opened

    Posted Thu January 17, 2019 06:27 PM
    Hi, is there a way to get in a report the IP address of an email that was opened?

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    Omar Castillo
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  • 2.  RE: Track IP of email opened

    Posted Mon February 25, 2019 05:05 PM

    Hi @Omar Castillo,

    Thanks for your message! In order to see a report with IP addresses you will need to submit a support ticket. Here's the link: https://portal.silverpop.com/Portal/www/login.php

    Thanks!

    Olivia​



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    Olivia Anderson
    Customer Marketing Manager
    IBM
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  • 3.  RE: Track IP of email opened

    Posted Thu May 02, 2019 08:59 AM
    Having an automated way to grab this would be ideal. Any chance of this coming in the future?

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    Callum Short
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  • 4.  RE: Track IP of email opened

    Posted Thu May 02, 2019 08:59 AM
    Any chance of an automated way of accomplishing this being introduced in the future?

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    Callum Short
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  • 5.  RE: Track IP of email opened

    Posted Tue May 07, 2019 04:06 PM
    Hi Callum,

    That's a great suggestion -- Are you familiar with our Ideas Portal? The team monitors suggestions in this portal for feature enhancements requests.

    I spoke to the product team and they asked if you could add this as a suggestion in the Ideas Portal. Here's the link: https://watsoncampaignautomation.ideas.aha.io/ideas

    Let me know if you have any questions!

    Best,
    Olivia

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    Olivia Anderson
    Customer Marketing Manager
    IBM
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  • 6.  RE: Track IP of email opened

    Posted 17 days ago
    To automate email, you can Schedule your Email through Gmail earlier and the email will be sent to the recepient on the mentioned date and time. This way it can be automated but it is not the perfect method. If you think it is helpful, let me know.

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    Patil Gramin
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