Professional degree in Information Systems by PUC Minas, with work experience in systems development and report development.
Experience with IBM Maximo Enterprise Asset Management (EAM) and Information Technology Service Management (ITSM) working as consultant.
Projects in Service Management area using best practices of IT Service Management (ITIL, COBIT and IBM ISM), Participating in the phases of planning, implementation and monitoring.
Participation in projects of rollout and upgrade of IBM Maximo EAM and IBM Maximo ITSM.
IBM and ITIL Certifications.
Strong interpersonal communication and collaboration skills.
High ability in dynamic presentations.