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Tip: Lookup data - Syncing changes-only doesn't work if push notifications is enabled

  • 1.  Tip: Lookup data - Syncing changes-only doesn't work if push notifications is enabled

    Posted Sun October 03, 2021 03:55 PM
    Edited by User1971 25 days ago

    Anywhere Work Technician 7.6.4:

    My organization spent months troubleshooting an issue with Anywhere. I thought I'd share:

    The changes-only (delta) option in Anywhere wasn't working at all for us. Not even after a second attempt. Anywhere would always do a full download, even if the user clicked the changes button.

    In our case, a full download takes half an hour, so this was quite a nuisance.

    The problem ended up being that push notifications was enabled. Once we disabled push notifications, the changes-only option magically worked.

    Steps:

    1. Navigate to the path "IBM\Anywhere\MaximoAnywhere\apps\WorkExecution" and open file app-features.properties
    2. Update the property pushnotification.enabled value to false
    3. Then applications need to be rebuilt and installed on the device (clear the data)

    Source: IBM Support


    Hopefully that can save someone some headache. It wasn't an intuitive problem/solution for us; I don't know why push notifications would prevent the lookup data from working properly.



  • 2.  RE: Tip: Lookup data - Syncing changes-only doesn't work if push notifications is enabled

    Posted Sun October 03, 2021 03:58 PM

    You know at least that you can't use push notification��